FAQ

Frequently Asked Questions

What types of products do you offer?

We specialize in rugs, runners, bath mats, entryway rugs, and textile-based home décor designed for modern living.

Are colors exactly the same as shown online?

Every effort is made to present colors accurately. Variations may occur due to screen settings, lighting conditions, and individual display devices.

Can rugs be used on hardwood floors?

Yes. Many customers use our rugs on hardwood, tile, laminate, and other indoor flooring surfaces.

Do products require assembly?

No assembly is required for most textile products.

How do I care for my rug?

Care instructions vary by product. Please review the specific care information provided on each product page.

Can I update an order after placing it?

Requests may be reviewed if processing has not yet begun.

What should I do if an item arrives damaged?

Please contact customer support and provide photographs of the product and packaging for review.