FAQ

Frequently Asked Questions

What products do you offer?

We offer a curated selection of home textile products including decorative cushions, curtains, bedding accessories, table linens, and other fabric-based home accents.

Are product colors exactly the same as shown online?

We make every effort to display colors accurately. Minor variations may occur due to screen settings, lighting conditions, and natural fabric characteristics.

Are textile products machine washable?

Care instructions vary by item. Please refer to the product page or care label for recommended maintenance guidelines.

Can I modify an order after it is placed?

If your order has not entered processing, modification requests may be possible. Please contact support promptly.

Do you provide product measurements?

Yes. Product dimensions and specifications are listed on individual product pages whenever applicable.

What should I do if my item arrives damaged?

Please contact customer support and include photographs of the item and packaging. We will review the situation and provide assistance.

How can I track my order?

Tracking information, when available, will be provided through the contact information associated with the order.